Based on the preferences of our clients and the specific needs of a project, we make sure we provide a solution adapted to the situation. We can work as individuals or in teams, both on-site and off-site, to maximise continuous progress and efficiency.
Types of services offered:
consulting - In a consulting engagement, one or more highly-skilled b-i experts provide hands-on, strategic consultative services on a limited-duration basis. On these projects, we typically bring very deep skills to bear in solving a clearly-defined problem for a client. For example, a consulting arrangement makes good business sense when we engage in IT strategy, network security audits, and brand assessment projects.
team extension - Our clients are often simply looking for talented individuals to strengthen their existing teams on a full-time, day-to-day basis. b-i provides our clients with individuals possessing specialized skills that are currently missing or understaffed. This type of engagement is also sometimes described as a "staff augmentation" or "body shop" arrangement. On a team extension engagement, one or more b-i technical staff members supplement a customer's internal IT team to fulfill tactical needs. Team extension is most frequently used for pure IT assignments, such as helpdesk support or database programming.
projects - When we win a project engagement, a b-i team assumes full responsibility for management and delivery of a complete, end-to-end solution. Our project teams are often multi-disciplinary and might also include companies or individuals that are subcontractors to b-i. We frequently work on a project engagement basis when we deliver complex, multi-phase business solutions, such as enterprise information portals. On projects, we always work in close collaboration with our clients' internal staff, leveraging whatever useful skills and resources that our clients can commit to the project.
managed services - In a managed services model, b-i provides and manages an ongoing, 100% outsourced IT function. Effectively, a b-i team becomes a virtual IT "department" for our clients, working day-to-day onsite. We provide seamless operational integration and (optional) 24x7 support. Our managed services offering allows our clients to dedicate their limited internal IT resources to more strategic projects, such as research and development. b-i has proven to be a very cost-effective, high-quality provider of managed IT services, most often in the areas of helpdesk support and network/server administration.
