Hewlett-Packard (HP) is a major technology solutions
provider for consumers and businesses in 162 countries. HP has market
leadership in servers, storage solutions, management software, imaging
solutions, printing devices, and personal computers. the challenge - Like many global technology companies, HP ran on a variety of human resources (HR) management systems. HP used PeopleSoft applications to consolidate HR data from multiple sources. Aggregation of data from the PeopleSoft platform for reporting and analysis was a long and painful process for HP, consisting of the quarterly preparation and publication of "blue books" - paper printouts of HR data. More than 10,000 operations staff and top managers at HP relied on these quarterly printouts to obtain basic information about the people resources of the 148,000-strong company.
the solution - Working closely with the HR department at HP, b-i used Central|HR to develop an entirely new Web-based human resources management solution that would provide 24x7 online access to their valuable HR data. Central|HR efficiently extracts, transforms, and loads HR-related data from HP's HR management system (PeopleSoft) into a highly optimized reporting repository, entirely replacing the old paper reports with a powerful, next-generation Web solution.
measurable business benefits - b-i launched the very first release of Central|HR within HP world-wide in 1997, and the bottom-line benefits to HP were immediately obvious. Rather than being updated quarterly and printed, their HR reports are now updated every day and immediately available to users, 24x7x365.
In 1999, HP's much publicised spin-off of Agilent Technologies was backed by one of the Central|HR versions, providing the HR planners and executive management with relevant employee data for the new company's departments and division Central|HR allowed both firms to efficiently manage employee data whilst using the same user-friendly system.
From late 2001 to early 2002, during the lead up of HP's merger with Compaq, Central|HR played a crucial role in providing the pre-merger planners with up-to-date employee numbers and was vital to planning and executing the post-merger department headcounts and divisions. Both sets of company HR data - totaling over 150'000 employees - were able to be viewed either independently or together, providing the necessary figures and reports during the entire merger process.
HP managers now have intuitive access to HR information and decision-ready reports, dramatically improving their workforce management. Central|HR is easy-to-use, and performance is remarkably fast. It provides HP managers and HR analysts with valuable data on key metrics such as attrition, diversity, employee counts, compensation, and much more. Because users can view both consolidated HR data and also view its underlying raw sources, they are better-informed and more confident about the accuracy of the information. Furthermore, as a testament to Central|HR's scalable architecture, it now supports almost double the original number of users and double the size of the employee database following the Compaq merger in 2002.
ongoing partnership and investment - b-i has leveraged what it learned from the HP deployment, and invested heavily in further improving Central|HR. The latest version now offers HP and other clients everything that the initial application did, and much more. In fact, b-i has used Central|HR to implement the newest revision of of the HR reporting solution for both HP and Agilent Technologies. With Central|HR, our clients can now do what HP and Agilent Technologies have done, and quickly implement superior decision support solutions which have a positive bottom-line impact.
