We provide fast, efficient, cost-effective solutions based on an expert understanding of networking, storage, operating systems, groupware, middleware, and mainstream business applications.
In addition to rich hands-on experience, our engineers and administrators have earned and maintain top technical certifications from vendors that include Microsoft, IBM, Cisco, Sun, and Novell and Linux.
Unlike our highly integrated enterprise systems solutions, our technology infrastructure solutions are typically aimed at improving a narrowly-focused functional segment of a client's in-house systems, such as data storage or directory services.
We deliver technology infrastructure solutions via a flexible set of delivery methods, ranging from individual consultants working hands-on with a specific product to a b-i team providing a 100%-outsourced IT function for a client.
Our technology infrastructure solutions are as follows:
IT strategy
service management
security
networking
directory services
mobile and wireless
managed IT support
IT strategy - Careful planning of IT initiatives is critical to success. Our consultants have relevant experience within IT strategy, including extensive work with the complex, massively-distributed IT operations of global companies.
Our IT strategy efforts typically include product/platform selection, specifications preparation, systems design, enterprise architecture, migration planning, and operational continuity planning.
Our consultants leverage proven IT strategy tools and approaches, such as benchmarking, UML design patterns, and null-hypothesis test planning.
service management - Helping customers align their IT services with business operations is one of our core strengths. Using ITIL processes as a framework, our consultants have helped to develop Global IT Governance strategies, design a Service Management organization, define and implement IT Service Catalogs, improve service levels and decrease costs for a number of global companies.
By integrating best practices with market-leading Service Catalog tools such as newScale, blue-infinity has helped customers to effectively define their IT Service Offerings and manage their IT Service Requests in order to improve operational efficiency and reduce service delivery costs.
Our consultants are ITIL-certified and work at all levels, from communicating with executive stakeholders, to designing solutions with technical architects.
security - The explosive growth of the Internet and wireless networking has made it increasingly important to protect against breaches of integrity, confidentiality, and availability.
Engaging in transactional e-business requires airtight measures to safeguard audit trails and other non-repudiation mechanisms.
At b-i, we have focused our security offerings on wired and wireless networking security, including deployments of PKI infrastructure, multi-level firewalls, intrusion detection, automated attack response, and internal monitoring.
Our security engineers and ‘white hat’ hackers perform work such as audits, testing, secure network design, security hardware/software/network deployment, and PKI development.
We have worked extensively with security products from vendors that include Axent, Check Point Software Technologies, Microsoft, Cisco, 3Com, SonicWALL, Hewlett Packard, and IBM/Tivoli.
networking - Our team offers data networking and inter-networking, including the design, deployment, and administration of wireless and heterogeneous networks.
Our networking projects have included LAN, WAN, VAN, VPN, SAN, and VOIP systems for dozens of global companies.
In addition to our experience with every mainstream network operating system (NOS), we have worked with products from most of the major networking equipment and software vendors, including Alcatel, Intel, Hewlett Packard, Sun, 3Com, Cisco, Lucent, and Nokia.
directory services - By helping plan, migrate, and deploy directory services solutions, we help clients manage everything on their networks, ranging from employees and groups to printers, file servers, and databases.
We develop highly secure, flexible directory services systems that centralise the management of users and their access to systems, regardless of the networks or locations of those users.
Our solutions also improve search-ability of resources, monitoring of resource access by users, and integration of systems.
We have worked extensively with both of the leading directory services platforms - Microsoft Active Directory and Novell eDirectory.
mobile and wireless - Recognising the benefits of supporting a ‘work anywhere’ environment, today's leading companies are increasingly rolling out support for internal wireless networks and mobile computing, including support for data access and messaging by PDAs and cell phones.
We support this evolutionary infrastructure growth by deploying wireless and PDA access applications, servers, and wireless local area networks (WLAN).
We have worked with mobile and wireless products from vendors that include Cisco, InfoWave, HandSpring, and OpenWave.
managed IT support - We are currently providing a 100% outsourced IT support function for several clients, typically at the campus level. By assuming responsibility for an entire IT function such as desktop support, we free our clients' IT functions to focus on more strategic IT initiatives.
We maintain and meet managed IT support service level agreements (SLAs) that detail our commitment to our clients for functions including storage area network (SAN) administration, Microsoft Exchange Server administration, and data archiving/offsite-ing.
When necessary, we can also deploy and manage a service management system to support our role, such as Hewlett Packard OpenDesk or Remedy Help Desk.
Click here to view some examples of clients for whom we delivered technology infrastructure solutions.
